FAQ

Q

What payment methods do you accept?

A
If you are located outside Japan, please select PayPal as your payment option. If you don't have a PayPal account, you can still complete the payment through PayPal as a guest using any of these credit cards: VISA, MasterCard, American Express, Diners, JCB, and UnionPay. Besides PayPal, American Express, Diners, and JCB cards are also accepted directly. Customers in Japan can also opt to pay via convenience store payment, Paidy, PayPay Balance, bank transfer, carrier payment, and Rakuten Pay.
Q

Can I pay in my local currency?

A
Yes. All prices in this store are listed in Japanese yen. Your payment will be automatically converted into your local currency by your payment processor, using the current exchange rate. Please be aware that currency conversion fees may apply depending on your payment processor. For more information, please contact your payment processor.
Q

Can I reschedule or cancel my in-person reading?

A
You can reschedule the appointment for your in-person reading, provided you give a minimum of 48 hours notice via email or the following contact form: https://kompositiontarot.stores.jp/inquiry I do not accept appointment cancellations. Please note that if you do not show up for your appointment, you will still be charged the full fee for the reading. A no-show may also result in the refusal of future bookings and services. Thank you for your understanding.
Q

What if I’m running late for my in-person reading?

A
If you are late for your appointment, please let me know as soon as possible. Please note that missed time will be deducted from the remaining time of your appointment, and you will still be charged for the full rate of the reading. If you are more than 15 minutes late, your appointment will be considered a no-show. No-shows will be charged the full amount of the reading fee. This may also result in the refusal of future bookings and services. Thank you for your understanding.
Q

Can I cancel, return or exchange my order?

A
No. Once your order has been placed, it cannot be canceled. I do not accept cancelations, returns, or exchanges. All sales are final. If you're unsure about getting a reading, service, or product from me, please consider holding off on placing an order. You might discover that this isn't what you truly need, or that a different Tarot reader would be a better fit for you. Whenever you find a reading or product here that fully resonates with you, feel free to make a purchase.
Q

Where do in-person readings take place?

A
In-person readings are held in public co-working spaces or cafes in East Tokyo (near Ueno station). I will email you the directions once your appointment date and payment have been confirmed. Please note that depending on the venue, it may be necessary to purchase a beverage at your own expense.
Q

What kind of questions can I ask for my Tarot reading?

A
You can ask a specific question, outline a situation, or just provide a general context for your reading. The more information you provide, the more comprehensive your reading will be. Kindly avoid asking closed questions with simple "yes or no" answers. An open-ended question will allow for a more thorough exploration of your topic. Please note that for ethical reasons, I do not answer questions about other people, or questions related to health, pregnancy, legal and financial matters.
Q

When will I receive my written reading?

A
Your reading will be sent to you within 5 business days of receiving your payment. However, please keep in mind that I am located in Japan, which may cause a delay due to different time zones. Please note that Japan Standard Time (GMT+9) applies, as well as Japanese national holidays. If you need your reading sooner, please let me know and I will do my best to accommodate your schedule.
Q

I received a reading from you and have another question. Can you just quickly answer my question?

A
No, I do not answer any additional questions. If you have a follow-up question about your reading or would like to dive deeper into a specific aspect, please purchase or book another reading. Thank you for your understanding.